Can case management help with Medicaid or other benefits?

Yes. Benefits acquisition — including Medicaid, disability, and other public benefits — is a core part of what our case managers assist with. If you are uninsured or navigating coverage options, your case manager can help.

Is case management available at all levels of treatment?

Yes. Case management is integrated across all Blue Heart Services levels of care — withdrawal management, PHP, IOP, and outpatient. You do not need to complete a higher level of care before accessing case management support.

Blue Heart Services • Cincinnati, OH

Case Management

Integrated case management across all Blue Heart Services treatment levels, addressing housing, transportation, employment, healthcare access, benefits acquisition, and community resource coordination.

Call 513.790.3033 Get Started

About Case Management at Blue Heart Services

All programs at Blue Heart Services are clinically matched to your needs using the ASAM criteria. Care is delivered by credentialed staff — psychiatric nurse practitioners, licensed counselors, certified peer recovery supporters, and nursing — with case management integrated throughout.

All services are confidential under HIPAA and 42 CFR Part 2, the federal law that specifically protects substance use disorder treatment records.

Common Questions About Case Management

What does a case manager do in addiction treatment?

At Blue Heart Services, case managers help address real-life barriers that can interfere with recovery: housing stability, transportation to appointments, employment, access to healthcare, benefits and insurance navigation, and community resource connections. Case management is integrated across all levels of care.

Can a case manager help me navigate housing resources?

Yes. Connecting you with housing resources in the community is one of the barriers our case managers help you navigate, alongside transportation, employment, and benefits. Housing stability supports recovery, and your case manager works to link you with appropriate community resources.

What if I do not have transportation to treatment?

Transportation is one of the barriers our case managers actively help address. We work with you to identify transportation resources and solutions so that access to care is not blocked by logistics.

Where to Access Case Management

Select a location for program details specific to that office.

Cincinnati, OH

801 Evans Street, Suite 104, Cincinnati, Ohio 45204

513.790.3033 View program details →

Clinically Credentialed. Compassionate. Confidential.

OhioMHAS Licensed
ASAM Levels 1.0 – 2.5
Credentialed Clinical Staff
Protected by HIPAA & 42 CFR Part 2

Ready to Start Case Management?

All calls are confidential — no commitment, no pressure.

Call 513.790.3033 Send a Message

Text and email are not private channels. For confidential contact, call us directly. Privacy Policy →