Can case management help with Medicaid or other benefits?

Yes. Our case managers help with benefits, including Medicaid, disability and other public benefits. If you don't have coverage, your case manager can help with that too.

Is case management available at all levels of treatment?

Yes. Case management is part of every Blue Heart Services level of care: withdrawal management, PHP, IOP and outpatient. You do not need to complete a higher level of care before accessing case management support.

Blue Heart Services • Cincinnati, OH

Case Management

Integrated case management across all Blue Heart Services treatment levels, addressing housing, transportation, employment, healthcare access, benefits acquisition, and community resource coordination.

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About Case Management at Blue Heart Services

Blue Heart Services matches you to a program with the ASAM criteria. Your care comes from credentialed staff: psychiatric nurse practitioners, licensed counselors, certified peer recovery supporters and nursing, with case management throughout.

All services are confidential under HIPAA and 42 CFR Part 2, the federal law that specifically protects substance use disorder treatment records.

Common Questions About Case Management

What does a case manager do in addiction treatment?

At Blue Heart Services, case managers help address real-life barriers that can interfere with recovery: housing stability, transportation to appointments, employment, access to healthcare, benefits navigation, and community resource connections. Case management is integrated across all levels of care.

Can a case manager help me navigate housing resources?

Yes. Our case managers help connect you with housing resources in the community, along with transportation, employment and benefits. Stable housing supports recovery, and your case manager works to link you with the right resources.

What if I do not have transportation to treatment?

Transportation is one of the barriers our case managers actively help address. We work with you to find transportation resources, so getting a ride isn't what keeps you from care.

Where to Access Case Management

Select a location for program details specific to that office.

Cincinnati, OH

801 Evans Street, Suite 104, Cincinnati, Ohio 45204

513.790.3033 View program details →

Our Licenses and Credentials

OhioMHAS Licensed
ASAM Levels 1.0 – 2.5
Credentialed Clinical Staff
Protected by HIPAA & 42 CFR Part 2

Questions About Case Management?

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